FAQ

Can I exchange merchandise I purchased online or at TFAstore?

No. We only accept returns on items purchased at thefancyarchive.com. For more information please read our Returns and Exchanges policies below.

Can I use a Gift Card to purchase online?

Yes! Please enter your Gift Card code at checkout.

Where do you ship?

We currently offer shipping to Mexico City and all of the states within Mexico.

How can I check the status of an order?

We will inform you the status of your order via e-mail. But for any additional questions or concerns, you can contact us via e-mail or WhatsApp.

How do I place an order?

After adding products to your cart, please fill the required information and delivery address, choose your desired shipping method, payment information and click on Finish Purchase. You will then receive an e-mail confirmation.

Online Payment Options

We accept Amex, Visa, and Mastercard Credit Cards. Including PayPal as forms of payment.

The Fancy Archive

Cerrada Monte Líbano 8
Lomas de Chapultepec, 11000
CDMX, México

hello@thefancyarchive.com

+52 55 2708 7362

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